Administrative Assistant

Senior Support Administrator

Location: Northampton (Kettering)

Salary: £34,000 - £36,000 + Benefits

The Opportunity

An exciting opportunity has arisen for an experienced and highly organised Senior Business Support Administrator to join a growing and fast-paced organisation based in Northampton.

This position is ideal for an individual who enjoys taking ownership of administrative processes, supporting multiple areas of the business, and playing a key role in ensuring the smooth day-to-day running of operations.

Working closely with senior management, sales teams, and operational departments, the successful candidate will be responsible for coordinating business-critical processes, maintaining accurate records, supporting client administration, and delivering exceptional organisational support across the business.

Key Responsibilities

• Provide senior-level administrative support across sales, operations, and business support functions.
• Manage the end-to-end administration of client applications, ensuring all documentation is accurate, complete, and processed efficiently.
• Maintain and update CRM systems, client databases, and internal records to ensure data accuracy and compliance.
• Support the sales team with proposal preparation, reporting, client correspondence, and ongoing account administration.
• Produce detailed reports, management information, and business performance data using Microsoft Excel.
• Coordinate client onboarding activities and assist with the smooth progression of applications through the sales process.
• Liaise with clients, suppliers, and internal stakeholders to ensure efficient communication and timely completion of tasks.
• Monitor business processes and identify opportunities to improve efficiency and operational effectiveness.
• Manage diaries, meetings, appointments, and administrative requirements for senior management.
• Maintain organised filing systems and ensure all documentation is stored in accordance with company procedures.
• Assist with operational projects and business improvement initiatives.
• Act as a key point of contact across the business, supporting multiple departments and helping to ensure deadlines are met.
• Support onboarding administration for new starters and assist with wider office management responsibilities.
• Provide mentorship and guidance to junior administrative team members where required.

Skills & Experience

• Previous experience within a Finance Brokerage
• Strong understanding of business administration processes and documentation management.
• Advanced Microsoft Office skills, particularly Excel, Word, and Outlook.
• Experience using CRM systems and maintaining accurate records.
• Exceptional organisational skills with the ability to manage multiple priorities simultaneously.
• Strong attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills.
• Ability to work independently and take ownership of key responsibilities.
• Strong problem-solving skills and a proactive approach.
• Professional, organised, and solutions-focused attitude.

What's on Offer

• Competitive salary of £34,000 - £36,000
• Early finish every Friday
• Monthly team socials and events
• Huge scope for progression and long-term career development
• Ongoing training and support
• Supportive and collaborative culture
• Exposure to senior leadership
• Varied role with genuine responsibility
• Opportunity to grow with a successful and expanding business

Ready for Your Next Opportunity?

If you are an experienced administrator looking for a role where you can take ownership, support key business functions, and make a real impact within a growing organisation, we'd love to hear from you. Apply today to take the next step in your career.