Administrator / Service Controller

Job Title: Administrator / Service Controller Job Type: Temporary with opportunity into permanent. Location: Norwich Rate of pay: £14.50 per hour Are you a Service Controller looking for work? Temporary to Permanent Opportunity We're currently recruiting for a Service Controller to join our client's busy and friendly team based in Norwich. This is an excellent opportunity for someone with strong organisational and communication skills who is looking for a part-time role with the potential to secure a permanent position. Hours: Monday, Wednesday & Friday, 8:30am – 5:00pm Start Date: ASAP The Role: Coordinating engineers' schedules and appointments Managing incoming service requests and allocating work Liaising with customers to provide updates and resolve queries Raising and processing job sheets and service documentation Maintaining accurate records and updating internal systems Providing general administrative support to the service team The Ideal Candidate: Previous experience in a service controller, scheduler, coordinator or administration role Excellent communication and customer service skills Strong organisational skills with the ability to prioritise workloads Confident using Microsoft Office and computer systems Able to work independently and as part of a team This position is offered on a temporary basis initially, with the opportunity to become a permanent member of the team for the right candidate. BENEFITS OF WORKING FOR ARC Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region’s leading companies. In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier. Paid annual leave pro-rata for PAYE (inclusive of statutory holiday) Weekly pay – with a 1 hour pay resolution guarantee. Pension contribution (after 3 months continuous service). On-going assignments Free access to our Health Assured scheme for you and your family. Access to Free online training. Please contact our Recruitment specialists if you are available for this position ARC GROUP A focus on recruitment, a passion for people