Document Specialist

Job Overview

Paragon has an opportunity to join their highly reputable Client Partner, a leading global financial services provider as a Document Processing Specialist.

The role purpose is to execute high-precision document lifecycle management and systems administration within the Inbound Mail department. This role is critical in ensuring the secure, timely, and accurate digitisation of sensitive financial documentation, maintaining the integrity of the bank's data ecosystem.

Hours: Monday to Friday 9am - 5pm

Your main duties would include:

• Operational Excellence: Execute end-to-end processing of high-volume inbound mail, including sorting, high-speed scanning, and multi-layer encryption for bespoke system uploads
• Data Integrity: Perform rigorous data entry and validation, ensuring all mandatory documentation meets regulatory and internal compliance standards
• Workflow Management: Prioritize digital mailboxes and outbound distributions based on urgency and specific client instructions to meet strict Service Level Agreements (SLAs)
• Quality Assurance: Conduct systematic checks of documentation to identify inconsistencies, ensuring 100% accuracy in workflow tracking and reporting
• Inquiry Resolution: Act as a primary point of contact for document-related queries, providing professional and prompt resolutions to internal stakeholders

Skills and Attributes we are looking for

• Technical Proficiency: Advanced command of Microsoft Office Suite, mainly Excel, and the ability to rapidly master proprietary banking software
• Analytical Accuracy: Exceptional attention to detail with a proven ability to identify data discrepancies
• Security Mindset: Strict adherence to protocols governing the handling of PII (Personally Identifiable Information) and sensitive financial records
• Communication: Strong verbal and written skills to interact effectively within a high-pressure corporate environment

Paragon is committed to creating an inclusive and accessible workplace where everyone feels valued, respected and able to thrive. We welcome applications from individuals of all backgrounds, experiences and perspectives. All qualified applicants will be considered fairly and without discrimination on the basis of race, ethnicity, gender, gender identity or expression, sexual orientation, disability, age, religion or belief, marital or civil partnership status, pregnancy or maternity, or any other characteristic protected by applicable law.

We recognise how challenging the current job market can be, and Paragon Talent Solutions are committed to providing the best possible candidate experience throughout the recruitment process.

If you are interested in this opportunity, we kindly ask that you apply via this LinkedIn advert rather than by email or LinkedIn direct message. This helps us ensure that every application is reviewed fairly, consistently and efficiently through our established recruitment process.

If you require any reasonable adjustments or additional support during the application process, please let us know and we will be happy to assist.